All purchases at getpostgrid.com have a 7 Days Money Back Guarantee. Usage of our products for 7 days, will assure of our high-quality plugins, if in case you are not convinced you can ask for a refund, which would be duly processed back for you. Please read the guidelines governing the refund policy.
We do not issue refunds if the issues are:
- If you found your web server doesn’t meet the requirement of WordPress or denied updating the PHP, or MySQL version.
- You changed your mind about the purchase.
- You choose not to use the product anymore.
- You find that our product doesn’t suit your needs (our live demo site is very explanatory of our plugins)
- Your existing scripts conflicts with other 3rd party software(other themes, plugins, addons, scripts and etc) connected or installed on your WordPress website.
- You bought an item by mistake and the product(s) was sent/already downloaded by you.
- You do not contact the support team for help.
- You are unable to show proof or screenshots of broken parts or missing.
We issue refunds if the following criteria apply:
- Request for the refund is within 7 days of purchase.
- There was an issue with the description of the product and you were misled.
- If there is an issue with installing, configuring, functioning, or displaying content.
- If our support team is unable to fix the problem.
We will not accept refund requests for Bundle purchases for any items when you purchased an add-ons bundle we assume you already experienced it.
*If you have any further questions or need the assistance of any kind please don’t hesitate to contact our support team, we will be glad to solve your issue.
Updates to the refund policy
This refund policy can be updated at any time, without prior notice and is applicable immediately for all subscriptions and subscribers. It is considered an integral part of our Terms of Service and its acceptance is mandatory for all users.
getpostgrid.com reserves the right to refuse refunds if any efforts of refund policy abuse are detected.